- Shipping & Returns
Shipping & Returns
All Sewing Basket orders are shipped via USPS First Class Mail, USPS Priority Mail, USPS Express Mail, UPS, or FedEx. Shipping charges are based upon the weight of your order and your location and include shipping, handling, insurance, and delivery confirmation fees. The estimates quoted on our site apply only to orders shipped to locations that the shipping calculator supports. Because the calculator is incapable of determining the type and size of container in which your purchase will be shipped, it provides an estimate solely based upon weight. Whenever we can use flat-rate shipping containers, we do. We will correct any erroneous shipping charges on your final invoice and credit any overage charged back to your method of payment. If you have special shipping requests, please include them in the comments section of your order.
International orders are shipped via USPS First Class Mail International, USPS Priority Mail International, USPS Express Mail International, or UPS, or FedEx where available. International shipping rates vary by country and must be handled on an individual basis. If you erroneously select a domestic shipping service and the shipping charge you pay is insufficient, additional shipping fees will be billed to you. To avoid surprises, please select only from the international shipping options. International customers are responsible for all duties, tariffs, and taxes collected in the destination country. We will not falsify values or mark merchandise as a gift.
Most orders are shipped within 24-48 hours Monday-Friday except holidays.
Cut yardage--fabric, lace, piping, trims, and any other merchandise cut and sold by the yard--cannot be returned except in the case of defective merchandise or items shipped in error. Books, patterns, thread, and smocking plates cannot be returned. Should you receive defective merchandise or items in error, please contact us within 14 days of your shipping date for return authorization. No returns are accepted without prior authorization, or after 14 days, for any reason. Returns or exchanges must be sent in their original condition. Items accepted for return will be exchanged for the correct item or replaced with store credit only. Customer is responsible for return shipping cost. Shipping and handling charges cannot be credited. In no case will cash refunds be given.